We take great pride in our customer care. Please do not hesitate to get in touch with us for any queries.
We know what a difference a speedy delivery makes and so we have a few delivery options available (depending on your delivery location).
Fast & Free Express Delivery (UK Mainland) – 1-2 Working Days.
Non-UK Mainland & Ireland (3-5 Working days) – £9.99.
Same Day Despatch for orders before 3PM.
We have selected Yodel and Hermes as our courier for all our deliveries. They are great companies and have a range of features to make the delivery process as smooth as our silk sheets.
You can track your order depending on Courier Selected for your parcel. When your order process and dispatched from our warehouse, you will receive the shipped Email at your Email address provided the time of Order Please check your shipped Email and check courier for Shipped tracking Number. You can track mention below Links.
If the tracking on your order is showing ‘delivered’, but you have not received the package, please contact customer service within 14 days of the date from when your order was placed, if not we will be unable to track the location of your parcel, investigate it further or authorise a refund.
Yodel Courier: www.yodel.co.uk
Hermes Courier: www.myhermes.co.uk/tracking-results.html
We send tracking detail by email to you. Please check your tracking Number and click the courier for tracking. if you have any issue regarding your tracking Please contact us by Email. firstname.lastname@example.org
If you want to contact directly to Yodel for your tracking information you can contact on 0844 453 7442 for Hermes direct contact Number is 0330 333 6556
Before contacting Yodel and Hermes make sure you have received your tracking information from us by Email.