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Frequently Asked Questions

Most frequent questions and answers

When will I receive my refund?

Upon your item being received by our returns department, your refund will be iniated within 3-5 working days. It may take a further 1-3 days for the payment to arrive back on to the original payment method.
 

What is your return policy?

We are happy to accept your return providing the item(s) are in their original condition within 30 days of the date you received the delivery.
 

Which payment methods do you accept?

We’re happy to take your payment via a debit/credit card or PayPal.

Do you cover return shipping?

We do not pay for return shipping, however, if you sent the item out for an exchange, we will pay the replacement shipping.  
 
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